Subscription Terms
Effective
These Subscription Terms apply to paid subscriptions to Viten: AI Captions & Video (“Viten Pro”), operated by Kaan Sarıaydın (the “Service Provider”). They supplement theTerms & Conditions and the Privacy Policy, which continue to apply in full.
What a subscription includes
Viten is free to download and use. A Viten Pro subscription unlocks the paid features described in the app at the point of purchase, which currently include unlimited auto-captions with a higher length limit, AI voiceover, audio clean-up, subtitle-file export, and export at 1080p and 4K without advertisements. The exact feature set for your subscription is the one shown on the purchase screen at the time you subscribe.
Plans, price and billing period
Viten Pro is offered on more than one billing period. The plans available to you, the length of each billing period and the exact price are shown in the app on the purchase screen, in your own currency, before you confirm anything.
Prices are set per country and therefore differ between App Store and Google Play storefronts, which is why they are not listed on this page — the figure that applies to you is the one displayed at the moment of purchase. Prices may change over time. Any change is shown to you before it takes effect and never applies retroactively to a period you have already paid for.
Free trials
Where a free trial is offered, the length of the trial is stated on the purchase screen. Unless you cancel at least 24 hours before the trial ends, the subscription begins automatically and the first period is charged. If you subscribe to a plan that includes a free trial while an equivalent trial has already been used on your store account, the trial may not be offered again.
Automatic renewal
Subscriptions renew automatically. Your store account is charged for the next period within 24 hours before the current period ends, at the then-current price for your plan, and this continues until you cancel. Turning off auto-renewal after a period has begun does not shorten or refund that period — you keep access until it ends.
How to cancel
Subscriptions are sold and billed by Apple or Google, not directly by the Service Provider, so they must be cancelled through the store you purchased from. Cancelling at least 24 hours before the current period ends stops the next charge.
- iPhone or iPad: Settings → tap your name → Subscriptions → Viten → Cancel Subscription.
- Android: Google Play Store → profile icon → Payments and subscriptions → Subscriptions → Viten → Cancel subscription.
Deleting the app does not cancel a subscription; it must be cancelled in the store.
Refunds
Because payment is taken by the store, refunds are handled under that store’s policy and are granted at its discretion. Apple purchases can be reported at reportaproblem.apple.com; Google Play purchases can be requested through Google Play’s order history. Nothing here limits any refund or withdrawal right you have under mandatory consumer protection law in your country.
Restoring a purchase
If you reinstall the app or switch devices, open Settings in the app and use Restore Purchases while signed in with the same store account you subscribed with. Subscriptions are tied to your store account, not to a Viten account.
Changes to plans
The Service Provider may add, change or withdraw plans and features. Where a change materially reduces what your current subscription includes, you will be notified before it applies to your subscription, and you may cancel before the next renewal if you do not accept it.
Contact
For questions about a subscription, email hello@viten.app. For billing disputes and refunds, contact the store that took the payment, as the Service Provider cannot issue refunds on its behalf.